Privacy Policy

1. Introduction

MEDIGOACADEMY LTD ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website medigoacademy.com and use our services. We are a company registered in England and Wales under company number 16198172.

2. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, billing address, and payment information.
• Account Data: Username, password, course enrollment history, and certificates.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data.
• Communication Data: Messages, inquiries, and correspondence with our team.

3. How We Use Your Information

• To provide and maintain our training services and platform.
• To process course registrations, enrollments, and payments.
• To send course materials, certificates, and administrative communications.
• To improve our services through analytics and user feedback.
• To comply with legal obligations and protect our rights.

4. Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers (e.g., payment processors like Stripe, email services) solely to operate our platform. All third parties are contractually obligated to protect your data.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Course completion records and certificates may be retained indefinitely for verification purposes.

6. Your Rights (GDPR)

Under the UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@medigoacademy.com.